At Joyful Gems Handmade Jewellery, we value your trust and are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit or make a purchase from www.joyfulgemsjewellery.ca (the “Site”).
Information We Collect
Information you provide to us
When you make a purchase or attempt to make a purchase, we collect:
- Your name
- Billing and shipping address
- Payment details (including credit card numbers)
- Email address
- Phone number
We call this Order Information.
Information collected automatically
When you browse our Site, we automatically collect certain information about your device, such as:
- Your IP address, web browser, and time zone
- Pages you visit and products you view
- The website or search terms that brought you here
- How you interact with our Site
We call this Device Information, and we collect it using:
- Cookies – small files stored on your device to improve your browsing experience (Learn more about cookies)
- Log files – records of actions taken on the Site (e.g., IP address, browser type)
Web beacons, tags, pixels – small electronic files that help us understand browsing activity
How We Use Your Information
We use Order Information to:
- Process and fulfill your orders
- Arrange shipping and send order confirmations
- Communicate with you about your order
- Prevent fraud or suspicious activity
- Share updates, offers, or promotions (only if you’ve opted in)
We use Device Information to:
- Detect and prevent fraud or misuse
- Improve and optimize our Site
- Measure the effectiveness of our marketing campaigns
Sharing Your Information
We may share your personal information with trusted service providers who help us operate our business (for example, payment processors, delivery services, or analytics providers).
We also use Google Analytics to help us understand how customers use our Site (Google’s Privacy Policy).
You can opt out of Google Analytics here: Opt-out link.
We may also share information to comply with legal requirements, respond to lawful requests, or protect our rights.
Targeted Advertising
We may use your information to deliver ads we think you’ll enjoy. You can learn more about how targeted ads work here and opt out using the links below:
Or opt out of many services here: Digital Advertising Alliance
Do Not Track
We do not change our Site’s data collection practices if your browser sends a “Do Not Track” signal.
Data Retention
We keep your Order Information for our records unless you request that we delete it.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons.
Contact Us
For questions, concerns, or complaints about our privacy practices, please reach us at:
Joyful Gems Handmade Jewellery
Email: [email protected]
Website: www.joyfulgemsjewellery.ca
